To support delivery of our services Reach Student Life Management (Reach) we engage and use various third party data processors who may have access to certain Customer Data in order for Reach to fulfill our business requirements. This page provides important information about the identity, location and role of each Subprocessor.stralia
Reach performs diligence to evaluate the privacy, security, and confidentiality practices with each Subprocessor and we execute an agreement with each Subprocessor implementing applicable obligations.
Last Updated: 26-October-2025
CORE INFRASTRUCTURE SUBPROCESSORS
|
SUBPROCESSOR |
ACTIVITIES |
COUNTRY |
MAIN USE |
|---|---|---|---|
|
Google Cloud Platform |
Cloud Service Provider |
Australia, Canada, USA, UK, Saudi Arabia |
Backend infrastructure |
|
Amazon Web Services Inc |
Cloud Service Provider |
Hong Kong, China |
Backend infrastructure |
OTHER SUBPROCESSORS
|
SUBPROCESSOR |
ACTIVITIES |
COUNTRY |
MAIN USE |
|---|---|---|---|
|
Google PUSH |
Messaging |
USA |
Notifications |
|
Google Gemini AI |
LLM Data processing |
Australia, Canada, USA, UK, Saudi Arabia |
Data processing & reporting within individual Reach portals |
|
Kudosity (Burst SMS) |
Messaging |
Australia, UK |
Notifications |
|
Mission Mobile |
Messaging |
USA |
Notifications |
|
Mailgun |
Messaging |
USA |
|
|
iOS PUSH |
Messaging |
USA |
Notifications |
|
Zoho Desk |
Customer Support |
Australia |
Support Desk Ticketing |
|
Zoho One |
Customer Support |
Australia |
Sales and marketing CRM |
|
Intuit Quickbooks |
Accounting |
Australia, Canada, UK |
Accounting |
|
Hubspot |
Customer Support |
UK, USA, Australia |
Sales and marketing CRM |
|
Atlassian - Jira |
Customer Support |
Australia |
Support Desk Ticketing |